Returns & refunds

All sales are final

Every painting is one of a kind, so originals and prints cannot be returned or exchanged once delivered. If you are unsure about size, colour or framing, message Molly before buying. She is happy to send extra photos, videos of the piece in daylight, or advice for your wall.

Damaged in transit

Every shipment is insured. If a piece arrives damaged, tell us within 48 hours of delivery with photos of the packaging and the artwork, and we will arrange a repair or a full refund to the original payment method.

How refunds are paid

Approved refunds go back to the original payment method (UPI, card or bank account) within 7 working days. Your bank may take a few more days to show it.

Cancelling an order

You can cancel an order for a ready-made piece any time before it is dispatched, for a full refund. Write to [email protected] or message on WhatsApp. Once a piece has shipped, the order cannot be cancelled.

Commissions

Commissions are made just for you. A 50% deposit starts the work and is non-refundable once work has begun; the balance is due when you approve the finished piece. If you cancel before work starts, the deposit is refunded in full.